Error #3501 after recent update on Personal account

Google Antigravity
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1

Since updating to the latest version of Google Antigravity 2, I am unable to use the platform due to this error.

Error Message

“enterprise user and believe you are receiving this message as an error, please try using the latest version and logging in again. (#3501)”

Troubleshooting Attempted

  • Relogging: Logged out and back in multiple times

  • Account Switching: Tried switching to an other Personal account (worked briefly before he also encountering #3501 again).

  • Version Check: Confirmed running the latest client version as prompted by the error message.

    i see a lot of people talk about same problem last 3 days and no fix !!

2

Hi @adam-h,

Thank you for reporting this issue.

Error #3501 occurs when your sign-in is treated as needing an enterprise/business license with no active license found for the account, or when the connection is rejected due to geographical availability restrictions (where the system throws the misleading #3501 license error instead of stating that the region is unsupported).

Could you please try the following steps:

  1. Reset Your Cached Session & Clear Enterprise Auth Routing:
    • Check if AGY_ADC_AUTH (Google Cloud credentials) is set in your system environment variables; if so, unset it and restart the application.
    • Sign in again with your personal account: When prompted, select your personal @gmail.com account, not an Enterprise, Workspace SSO, or Google Cloud option.
  2. Verify Geographical Availability & Account Region:
  3. If the Error Still Appears: Please reply here with:
    • Your Antigravity platform (Antigravity 2.0 app) exact version and OS.
    • Your country/region and whether you have a Google AI Pro/Ultra subscription on this account
    • If you encountered an error, please attach either your diagnostic logs dumped in a .txt file (from Help > Toggle Developer Tools > Console or View > Output > Antigravity Language Server) or an error screenshot.