Enterprise Account Entitlement Issue: Enterprise Account stuck on "Starter Quota"

Google Antigravity
1

Hi Antigravity Team,

I am experiencing a critical account synchronization issue that is blocking my work. My account is registered under my enterprise email (en********@ecrebo.com), but the Antigravity desktop app (v2.1.1 on macOS) is incorrectly identifying my account status as “Antigravity starter quota” instead of our active Ecrebo enterprise tier.

Steps I have already taken (none of which resolved the issue):

  1. Ran the Antigravity: Reset Onboarding command in the IDE and restarted.

  2. Cleared the local credentials cache by deleting the ~/.antigravity directory via Terminal.

  3. Verified that my default browser is exclusively signed into my en******@ecrebo.com Google/Workspace profile to prevent OAuth conflicts.

  4. Submitted in-app feedback with server logs attached on August 17, 2026.

Because the in-app feedback tool does not provide a ticket number or tracking, I am posting here to request a manual backend resynchronization/entitlement update for my email: en********@ecrebo.com.

Thank you for your urgent help in getting my enterprise workspace synced.