We use AI Studio in our dev stack and we are getting constant, “Internal error has occurred.” responses when we connect our paid API key. Bill is paid, key has worked fine since October and is restricted. We have even created a new key and we get the same response. This is ridiculous. Cannot contact support cannot even upgrade our support plan because the options are greyed out. I want some answers.
Not s single response. Not one. What a joke.
All of our production applications are down. Cannot contact support or upgrade support plan, all options “greyed out”. Internal error on every single request. This has literally shut down our business. Not a single avenue for resolution in any way. I guess we will no longer be using Gemini. This is insane.
Hi
Apologies for the delay response here
Can you share the following with me via DM
- You applet id
- You billing account ID
- screencast of the error you are encountering ?
- What prompts you are using ?