Please review and resolve this for me as soon as possible. Thank you.

Gemini API
1

Subject: 403 PERMISSION_DENIED - “Your project has been denied access” on new project

Hello Google AI team,

I am requesting a manual review and unblock of Gemini API access.

Project details:

  • Project ID: [dán Project ID của anh, xem trong Google AI Studio > phần cài đặt project]
  • Account type: Personal Google account
  • Region: Vietnam
  • API key created via Google AI Studio
  • Billing enabled
  • No prior usage history, no known policy violations

I keep getting this error on every request:
{“error”: {“code”: 403, “message”: “Your project has been denied access. Please contact support.”, “status”: “PERMISSION_DENIED”}}

I have already tried: creating a brand new project, generating a new API key, and enabling billing — all with the same result.

Could you please help review and restore access?

Thank you.

2

Hello @TW_H_I_DA_QUY_VI_T_N ,

Getting a 403 API error response and / or seeing “Unavailable” next to your project in AI audio indicates a flag has been placed on your account.

To proceed: Check for banners / error callouts in the AI Studio Projects page & the Billing page.