[Bug/Support] Automatically downgraded from Tier 3 to Tier 1 — causing production outages

Gemini API
,
63

Hi, the bug is unfortunately still not fixed for me.

012910-B1AB3F-9F6…
double-rigging-458613-e9
994783264…
I was on Tier 2 for 3 months, but suddenly got downgraded to Tier 1.

64

Hi @Mustan_lokhand , I am still stuck with the above situation on the post right above your reply. I am new and not sure how to DM so reaching out to you on this post.

65

Serious P0 Issue for me as well. On going for month+ now and tried adding more credits, new api, new billing, new account, etc.

66

@Liberta_Credit_Numer @Jae_Lee DM’ed you for more details

67

Hey! Also my AI Studio project is marked as “downgraded” even though there is billing issue or spending limit issue.
project id: gen-lang-client-02899135..

68

Hi, could someone please DM me as well. Our Project is impacted.

69

me too
my id : gen-lang-client-09218326..

70

Hi @Mustan_lokhand
my project also “downgraded” and there are many 503 errors.
please help me.
project ID : gen-lang-client-07436567..
billing ID : 010349-BA2AEA-9965..

71

Hi

Please DM me your details , do not post these on the thread it self

72

Sorry, how can I DM you? I can’t find it.