Billing sync issue: AI Studio shows Tier 1 - I had prepay but no credits available

I have an active Google Cloud billing account with a balance of $10.

In Google AI Studio, my project status is Tier 1 - Prepay.

When trying to generate an image, I receive an “Insufficient credits” error.

The Settings → Plan information menu item is missing, so I can’t manage my subscription.

I’ve already contacted Google Cloud support, but they redirected me here.

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