Banned for using open code. I have a pro plan. . I AM NOT A CRIMINAL

Google Antigravity
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I’m not well off,

But I have a paid PRO account. I’m using this for serious stuff, like to help a friend build a website. I setup Opencode, with “Ohmyopencodeslim” so I can use an agentic team to automate projects. I use the Oauth thing, it’s my account. I even signed up for $500 of “free” inference from Google, which I didn’t use, because I had no idea it only lasted for a short time, and then when I asked Google’s “help assistant” about whether the time limit on free ran out right now, it shut down and said “I can’t help you with that”.

Suddenly I get a huge message like I’m a criminal. YOUR ACCOUNT HAS BEEN SUSPENDED.

I understand inference is a commodity. I’m not here asking for free stuff - I have a paid account. When it says I have to wait another hour till I can use Antigravity again, I understand, (or FIVE DAYS!!! when using Opus when it tries to upload a 9mb PNG when it can’t figure out the resolution of a photo, different rant). But to have it flash at me, like I’m stealing inference by using a backdoor? How long is my account locked for? Am I paying monthly to not be able to use it? The message said to dispute my suspension, but without a clear message of who to contact.

That’s not an accident, it’s deliberately ambiguous. It did not supply me with a valid solution of how to fix this.

Well, I’m prepared to tell you what I think, and what my complaint is. After grinding blood out of a stone from the Gemini App about writing my complaint (hardcoded DO NOT COMPLAIN TO GOOGLE in the weights) it eventually capitulated and said writing to Google was a waste of time, and that I should write my complaint here, where everyone can see it.

Which was finally good advice! So how can I use Opencode, with my paid subscription, and get off the banned list? Who do I even contact? Will this post get wiped immediately? I have no idea. :sweat_smile:

Sincerely,
Paying customer, (who is about to cancel, unless I get a serious, HUMAN answer.)

Thankyou.

1 Like
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You failed to abide by the ToS you agreed to.

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I’m a paying customer. You can have that attitude, and while it’s technically correct, I won’t be a customer any longer. And I’m going to issue a chargeback, because I wasn’t notified by anything other than an API call - I didn’t receive an email, a warning, a way to contact somebody, or anything.

And don’t be a jerk - did you read the full Antigravity TOS, Google’s Cloud Server’s TOS and the Generative AI Additional Terms of service? Because that’s what’s required, because it’s not all in one document.

I can answer that for you. You didn’t.

And it’s besides the point. OpenAi allows people to use the API for their account, I don’t understand why this is even a problem. My argument isn’t about the technicalities, it’s that they shouldn’t be banning this in the first place. And what may be applicable to consumer law in my country, is that Google’s Ai facilitated the breech by helping me install and run everything.

3 Likes
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I did read the terms, actually.

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I was shown a appeal the ban page when I logged back in, which I submitted - the form was already filled out automatically, and provides no opportunity to write anything, I don’t even know why they bothered with the form. There’s no info about whether the ban will be lifted, no timeframe other than how long they’ll take to review it. Since it’s an automated form, obviously no one is going to be reading it.

Thankfully, my Pro plan is just about to get to the next billing period, so I am cancelling and moving to ChatGPT. For anyone who is interested in using OpenCode - OpenAi explicitly allows you to use it, so I will be able to continue with my project. My expectation is that Google will eventually change the rules again, but I have no intention of waiting around for that to happen, or whether my ban will be permanent or not. Some people have reported that cancelling your subscription actually resets the ban.

2 Likes
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Hello,

We have heard your feedback regarding recent bans linked to third-party tool usage. We are currently rolling out a system-wide automated unban for all affected accounts. We appreciate your patience as we work to enhance the Antigravity experience. More details on TOS ,

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I am finally after 5 days unbanned!

Thank you Google for unban

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hello, im also blocked at the moment, ive sent an email to the support team but i havent gotten a reply. how long should i expect before a reply comes?