Appeal: 403 ToS disabled for Gemini API / Google AI Studio

Gemini API
1

Hello Google AI support team,

I’m requesting a review of a 403 suspension on my account.

Account

Error: “This service has been disabled in this account for violation of Terms of Service”

Date: 2026-03-11 (Asia/Shanghai)

Services affected: Gemini API / Google AI Studio

Context:

- I am a software developer and use Gemini API for legitimate development/testing.

- I do not intentionally violate ToS.

- In Google Cloud Console, Generative Language API is enabled.

- For model gemini-3-pro-image, free-tier request/input-token limits show 0.

- API calls return 429 RESOURCE_EXHAUSTED (free-tier quota exceeded), and previously 403 ToS disabled.

I respectfully request:

  1. Review and restore account access if this is a false positive.

  2. Clarify whether this is account-level or project-level enforcement.

  3. Provide concrete remediation steps and which policy category was triggered.

I’m willing to comply with all policy requirements and provide any logs/screenshots needed.

Thank you.