Hi support team,
I need help with a Google Antigravity IDE sign-in eligibility issue and a personal account disablement that happened during troubleshooting.
Problem:When signing in to Antigravity in the IDE with my workspace account, I get:“Your current account is not eligible for Antigravity, because we cannot determine your account’s location. Try signing in with another workspace Google account.”
What I tried:
Followed suggestions from this thread about the location/eligibility error:https://www.reddit.com/r/google_antigravity/comments/1ppxf1d/account_not_eligible_because_location_cant_be/→ Did not resolve it.
Followed this other thread (many users confirmed it worked) and installed a third-party “Antigravity Manager” tool that signs in with a personal account first, then switches to the workspace/pro account:https://www.reddit.com/r/google_antigravity/comments/1qbuwmn/fixed_my_antigravity_your_current_account_is_not/→ After adding accounts and switching, my personal Google account was disabled/banned.
I’ve stopped using the third-party tool and only want official remediation steps.
Request:
Why was my personal account disabled and how can it be reinstated/appealed?
Official steps to fix the workspace eligibility error (“location can’t be determined”) for Antigravity IDE login.
What diagnostics you need (timestamps, OS, IDE version, network region, screenshots, etc.).
Thanks,Zoki Zuan