Dear Support Team,
I am writing to report an issue regarding the synchronization of my Google AI Pro subscription on the Antigravity client.
Here are the details of my account and environment:
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Account Status: Google AI Pro subscriber (active)
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Region & Age Verification: United States (US IP, over 18)
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Platform Status: The subscription works perfectly on Gemini Web, and my account successfully recognizes the Pro features there.
The Problem: However, whenever I log into the Antigravity client using the same account, my subscription status fails to sync and remains stuck on the Basic tier.
Troubleshooting Steps Already Taken: To resolve this issue on my end, I have already tried the following:
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Logged out and logged back into the Antigravity client multiple times.
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Completely uninstalled and reinstalled the application.
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Cleared local caches and configuration files.
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Verified that my network environment is stable with a US IP.
Since the web version recognizes my Pro subscription without any issues, it appears to be a backend entitlement mapping or OAuth synchronization failure specifically affecting the Antigravity client.
Could you please help me check my account backend or force-refresh the authorization token/entitlement for the Antigravity client?
Thank you for your assistance. I look forward to your prompt response.
Best regards
email: wanghuaiyv