Sorry, but I’m not gonna add my billing details since I don’t really use API billing and I already pay you monthly for pro services. Therefore, those services should be included in the monthly amount that I give you. I pay you $20 a month for your service. Why in the world would you suspend my account when I have not used a single dollar of API?
Hello @lola_Lola ,
What do you mean by account suspended? Can you please share more details? Like screenshots and DM us with the project ID please?
If you want to use APIs, please note that API usage is not covered by the 20$ subscription. The subscription is primarily for UI usage. Please refer the details of what’s covered here
Hello Lola,
About the issue you are having, projects made in AI Studio/ Firebase and also when you get the Google cloud sign-up bonus credits required an active payment method pre-pay and post pay (with approved accounts) google periodically charges $0.00 to the payment method used for project creation not just for API calls. If the payment method on file has been removed or has insufficient funds or has been flagged/denied by your banking provider (which might not be the same as used for your monthly pro subscription) the project will be suspended/closed. Check the email address associated with the project account will have email notifications stating that your project may be suspended if billing info is not updated. Be sure to check your Google account manager or Google cloud/app for details and billing regularly. If you have any questions or if I’m misunderstanding the issue please leave a comment.
Hope this helped and take care.
~ CMD.Proton ![]()
Category Description Affected Projects AI Studio/Firebase projects, projects using Google Cloud sign-up bonus credits Core Requirement Active payment method (pre-pay and post-pay, approved accounts) Billing Mechanism Google periodically charges $0.00 to the payment method Causes for Suspension Payment method removed, insufficient funds, flagged/denied by banking provider Recommended Actions Check project-tied email for notices; Regularly check Google account manager or Google Cloud/App for details and billing