Account access issue: Multiple accounts blocked after using incognito mode

Hello everyone,

I am writing to seek help regarding my Google AI Studio accounts. I am a user from China, and due to network restrictions, I need to use a VPN to access Google services.

Recently, I made a serious mistake: I opened two of my Google accounts simultaneously in incognito/private mode on the same browser, and I switched between them frequently. I now understand that this behavior likely triggered Google’s anti-abuse system, and as a result, all of my accounts have been restricted. I am currently seeing “permission denied” and “Failed to generate content” errors.

I sincerely apologize for my actions. I realize that using multiple accounts concurrently is a violation of the platform’s intended usage, and I have learned my lesson. I am an individual user, and I use AI Studio solely for my personal novel writing projects. I am not a bot, nor am I engaged in any commercial or bulk operations. I was simply trying to manage my work more efficiently, but I now understand that my approach was wrong.

I would like to kindly ask the Google AI Studio team to review my account status and consider lifting the restrictions. I promise that I will never use multiple accounts simultaneously again. From now on, I will only use one account at a time, and I will follow all usage policies strictly.

My affected account email: b...106@gmail.com

Thank you very much for your time and understanding. I look forward to your response.

Best regards,

b....106@gmail.com

Hello @_k11 ,

Google AI Studio and the Gemini API are not currently available in your region.

Access to the service is limited to the supported countries and territories listed in the Available regions documentation .