# Access Denied: Redirected to "Available Regions" Page despite being in the US

**URL:** <https://discuss.ai.google.dev/t/access-denied-redirected-to-available-regions-page-despite-being-in-the-us/110571>\
**Category:** Google AI Studio\
**Tags:** ai-studio\
**Created:** [November 28, 2025, 4:26am UTC](https://discuss.ai.google.dev/t/access-denied-redirected-to-available-regions-page-despite-being-in-the-us/110571 "2025-11-28T04:26:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![CHONG\_MUN\_KIM](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/chong_mun_kim/32/38843_2.png) [@CHONG\_MUN\_KIM](https://discuss.ai.google.dev/u/CHONG_MUN_KIM)\
**Post date:** [November 28, 2025, 4:26am UTC](https://discuss.ai.google.dev/t/access-denied-redirected-to-available-regions-page-despite-being-in-the-us/110571/1 "2025-11-28T04:26:44Z")

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`Hello Google AI Support Team,I am experiencing an issue accessing Google AI Studio (aistudio.google.com).When I try to open the AI Studio homepage, the home screen briefly appears and then immediately redirects me to the "Available Regions" documentation page (ai.google.dev/gemini-api/docs/available-regions).I believe this is an error in the system's account verification, as I meet all requirements:1. **Location:** I am currently located in the **United States (US)**.2. **Age Requirement:** I am **50 years old** , which meets the 18+ requirement.3. **Account Status:** My Google Account and Google Payments Profile are both correctly set to the **United States** region.4. **Troubleshooting:** I have confirmed I am not using a VPN, and I have cleared my browser's cache and cookies.Since all conditions are met, I suspect there is an internal error with my account's eligibility status or region verification within your system.Could you please review my account and help restore access?Thank you.`

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**Author:** ![Nireeksha\_K\_A](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/nireeksha_k_a/32/26043_2.png) [@Nireeksha\_K\_A](https://discuss.ai.google.dev/u/Nireeksha_K_A)\
**Post date:** [December 2, 2025, 9:58am UTC](https://discuss.ai.google.dev/t/access-denied-redirected-to-available-regions-page-despite-being-in-the-us/110571/3 "2025-12-02T09:58:56Z")

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Hi @CHONG_MUN_KIM , Welcome to forum!!!  
Have you completed the required age and country verification?  
Please be aware that accounts controlled by Google Family Link (child or supervised profiles), Google Workspace, or a Family Group administrator may be subject to restrictions.  
Thanks.

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**Author:** ![system](https://d1dlmcr85iqnpo.cloudfront.net/user_avatar/discuss.ai.google.dev/system/32/1_2.png) [@system](https://discuss.ai.google.dev/u/system)\
**Post date:** [November 5, 2026, 6:29pm UTC](https://discuss.ai.google.dev/t/access-denied-redirected-to-available-regions-page-despite-being-in-the-us/110571/5 "2026-11-05T18:29:55Z")

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Closed on November 5, 2026, 6:29pm UTC

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