I sent an appeal April 8th. Then another one. Now almost a week later, nothing. No response, no rejection, no unban. Nothing.
I just called Google One. Not very helpful. They could only point me in the direction of this forum.
I’ve sent email to gemini-code-assist-user-feedback@google.com, but get no response.
I been waiting 16 days for a response that they said would be given within 72 hours. That is more than two weeks, and Google has been silent as the grave.
Seems like nobody from Google actually visits this discussion forum, so we are all wasting our time here.
In the meantime, I’ve purchased a Claude Pro subscription, and the longer it takes for Google to reactivate my Pro account, the more likely I am to make a permanent transition to other models.
And any day now I might decide to cancel my Google subscription, cause this is getting ridiculous.
Amazing, and very disrespectful, to not have any support team that paying customers can reach.
Google One just pointed me in this direction, which is the equivalent of going deep into the forest and shouting, hoping that someone will hear me. Cause many have the same issue, but Google people are nowhere to be seen ![]()